Privacy Policy

This Privacy Policy is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000.

Introduction
Akasaa Travels (“we,” “us,” or “our”) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you use our services, including booking tours, accommodations, and related travel experiences.

1. Information We Collect
a. Personal Information
We may collect the following personally identifiable information:

Full name

Contact details (phone number, email address, mailing address)

Government-issued identification (e.g., Passport, Aadhaar card)

Payment details (credit/debit card, UPI ID, bank account information)

b. Non-Personal Information
We may also collect:

Website browsing data (cookies, IP address, device type)

Preferences related to travel destinations, accommodations, and activities

2. How We Use Your Information
We use your information for purposes such as:

Processing bookings and handling payments

Delivering customer service and travel recommendations

Sending booking confirmations, updates, and promotional offers (with your consent)

Fulfilling legal and regulatory obligations

3. Sharing of Information
We do not sell your personal data. Your information may be shared with:

Trusted partners (e.g., hotels, airlines, transport operators) for service fulfillment

Financial institutions and payment gateways for transaction processing

Government or legal authorities if required under law

4. Security of Your Information
We implement suitable administrative, technical, and physical safeguards to secure your personal data. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute protection.

5. Your Rights
You are entitled to:

Access and update your personal information

Withdraw consent for marketing communications

Request deletion of your personal data (as permitted under legal or contractual obligations)

6. Use of Cookies
We use cookies on our website to enhance your experience and provide personalized content. You can control cookie preferences via your browser settings.

7. Third-Party Links
Our website or communication may contain links to external websites. We do not control and are not responsible for their privacy practices or content.

8. Changes to This Policy
We may update this Privacy Policy periodically. All changes will be published on our website along with the revised effective date.

9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:

Email: sofea@theakasaagroup.co
Phone: +91 91 75 131042
Address: Sopan Baugh, Ghorpadi, Pune 411 001, Maharashtra, India

By using our services, you agree to this Privacy Policy and consent to the collection, use, and handling of your information as described above.